Fpmax.net offers high-quality, high-performance, and highly reliable products.

Starting from the date of purchase, each product series is covered by its corresponding warranty period, providing comprehensive product warranty support.

Please carefully review the warranty period for each product series below, including the limited warranty coverage, warranty terms, and exclusions.

This policy contains important information relating to your rights. By using our warranty services, you acknowledge that you have fully understood these terms and agree to the following provisions.

Important Notes

Warranty periods may vary by region. Please consult your point of purchase for local details.

When submitting a defective product for repair, please provide the original purchase invoice to help the store process your request.

Local distributors reserve the right to refuse repair services for grey-market or cross-border products.

Terms of Limited Warranty

These warranty terms apply only to the FPMAX series products purchased on or after January 1, 2023.

Faults occurring due to manufacturing reasons will be covered under warranty, with the warranty period starting from the date of purchase. Repair service assurance is provided during the warranty period; refer to “Product Warranty Period” for details.

The warranty commencement time is calculated from the date on the purchase invoice. In case of lost purchase documents, the shipping date determined by the product serial number will be used for calculation.

If a product fault falls outside FPMAX warranty coverage, FPMAX reserves the right to cancel warranty benefits and will not provide warranty repair coverage.

If there are material or manufacturing defects in the product during the warranty period, the company will address them through repair. If repair is not possible, a replacement of the same type will be provided. In the case of product discontinuation, an equivalent product will be substituted.

Any damage caused by faults or defects in FPMAX products during the warranty period will be compensated by the company.

[Note] “Product faults or defects” refer to issues determined by the company’s inspection as caused by factors “not attributable to the consumer or other force majeure.” If, after inspection, the faults or defects are found to be “attributable to the consumer” or “caused by other force majeure,” the company cannot provide relevant compensation.

Warranty Terms

Faults due to manufacturing reasons are covered under repair service assurance starting from the date of purchase; refer to “Product Warranty Period” for details.

Warranty periods may vary by region; please inquire with your point of purchase for details.

If beyond the service assurance period, consumers must bear the cost of parts and repair services.If the consumer cannot accept the repair price, FPMAX may decline the repair.

If, after FPMAX inspection, the “product” itself has no faults or defects, and abnormal phenomena arise from external accessories, products, or related peripherals, it will not be covered by this service assurance.

If you request warranty service for your product in a country or region other than the original purchase location, FPMAX may charge repair fees and provide no warranty. If deemed unrepairable,the product will be returned, and you should seek warranty service from the original point of purchase.

In the case of repairs, ownership of removed parts belongs to FPMAX; FPMAX may use new and/or processed parts from different manufacturers for product repairs.

Non-Warranty Coverage Terms

Damages caused by natural disasters (floods, fires, etc.), irresistible forces (impact, corrosion, etc.), or misuse and abuse.

Product repairs, modifications, or alterations by unauthorized personnel.

Labels that have been altered, soiled, removed, or damaged.

Severe damage, including but not limited to complete PCB damage, detached storage chips, EEPROM chip detachment, burnt pins (two or more), or in an unusable condition (abnormal wear, scratches, or abrasions).

Counterfeit products.

Usage traces caused by material characteristics during long-term use are not covered by the warranty.

Damages caused by improper use not following the instructions or due to human error are not covered by the warranty.

FPMAX strictly prohibits the use of its products in environments involving prolonged exposure to flowing water, water jets, or high-pressure water. FPMAX is not responsible for product damage resulting from use in such environments.